04.2015 - The importance of co-creation and co-design in healthcare
Since one year Arsenàl.IT is studying and working on the field of co-creation and co-design of eHealth services. The main aim is involving citizens in designing online services as close to their need as possible inside the path of the regional Electronic Health Record. The consortium, in collaboration with many European partners, even took part into a Horizon 2020 call, proposing a project on the theme.
But we are trying to get more information and experience on the issue. As innovation in eHealth services considers people and their health as central elements, Arsenàl.IT decided to build as strategy by addressing to users, able to identify which can be the ways to guarantee healthcare services near to their real needs.
At the moment co-creation and co-design is applied in the Veneto Region at pilot level by involving citizens in focus groups dedicated to services linked to the regional Electronic Health Record.